Privacy Policy - Pressure Washing Hackney

Introduction

Welcome to Pressure Washing Hackney. We are dedicated to safeguarding your personal information and ensuring your privacy while you use our services. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we gather includes:

Personal Identification Information: This includes your name, email address, phone number, and physical address.
Non-Personal Identification Information: Such as browser type, operating system, and browsing habits.
Usage Data: Information on how you interact with our website, including pages visited and links clicked.
Payment Information: If applicable, your credit card details and billing information are collected securely.

How We Collect Information

Information is collected through various methods, including:

Directly from you when you provide it through forms, emails, or service requests.
Automatically as you navigate through our site via cookies and other tracking technologies.
From third parties such as social media platforms or analytics providers.

How We Use Your Information

The information we collect is used for the following purposes:

Providing Services: To deliver the services you request efficiently and effectively.
Improving Our Website: To enhance user experience by understanding how our website is used.
Communication: To send you updates, newsletters, or marketing materials, provided you have consented to receive them.
Personalization: To tailor content and offers to your preferences.
Security: To protect against fraud and ensure the security of our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: To fulfill our contractual obligations to you when you purchase our services.
Legitimate Interests: For our business interests, such as improving our services and website functionality.
Legal Obligations: To comply with legal requirements and regulations.

Data Storage and Security

Your personal information is stored securely using industry-standard security measures. We implement a variety of security technologies and procedures to protect your data from unauthorized access, use, or disclosure. These measures include:

Encryption of sensitive data both in transit and at rest.
Regular security assessments to identify and mitigate potential vulnerabilities.
Access controls to ensure that only authorized personnel can access your information.
Secure storage solutions to protect against data breaches.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and tailor our services accordingly. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.

We use the following types of cookies:

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect information about how visitors use our site.
Functional Cookies: Remember your preferences and choices.
Targeting Cookies: Used to deliver advertisements more relevant to you.

Third-Party Cookies

We may allow third-party service providers to place cookies on your device to facilitate their services. These third parties have their own privacy policies, and we do not control their data collection practices.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data under certain conditions.
Restrict Processing: You can request that we limit the processing of your personal data.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us using the methods outlined in our Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after the changes indicates your acceptance of the updated Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Compliance

We comply with all applicable data protection laws and regulations. If required, we will disclose your personal information to law enforcement authorities or other governmental bodies to meet legal obligations or protect our rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.